AI Support Agent
Alex · AI Support Agent
Alex triages tickets, drafts accurate replies and escalates only what matters.
The problem
Support tickets pile up and response times slip.
The solution
Alex triages tickets, drafts accurate replies and escalates only what matters.
What Alex does
- Triages incoming tickets
- Drafts replies from your knowledge base
- Auto-escalates urgent cases
- Tags and categorizes issues
Works with
Web formEmailKnowledge baseSee it at work
1
Request arrives2
AI analyzes3
AI acts4
Result delivered5
Logged & followed upPricing
Advanced
$99/mo · $990/yr
Up to 1000 tickets/mo, fair-use LLM
Want us to configure it for you? Implementation from $299.
FAQ
Is this a chatbot?
No. Alex performs defined business tasks and works with your tools.
Is AI usage included?
Yes, within the plan fair-use allowance.
Can a human take over?
Yes, human handoff is built in where supported.
Is there a free trial?
Yes, 7 days for eligible plans.